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"The Magnificent 90"

Comverse Ltd.

Business / Training goal
Finding ways to significantly improve the current internal service (conflict resolution), collaboration during challenged situations and forging "team spirit" around this target.

The Training Process
90 managers and employees took active part in a day full of experiences.
Work technique was based on practice with metaphors ("Israeli Industry") by connecting and learning the history of the location ("Ramat Ha'Nadiv"), practice of creative thinking tools, teamwork at brainstorming teams, narrating, casting, directing and photographing.

The results
h4   Strengthening internal teamwork
h4   Forging "team spirit" around clear and focused targets
h4   Strengthening employees and managers engagement
h4   Providing the right setting for field staff to expose their opinions regarding service issues
h4   Increasing employees motivation
h4   Improvement of the relationship between managers and employees
h5   Improvement of the organizational environment
h4   Corporate training videos about "team spirit" and collaboration dealing with conflicts

Please check other success scripts implemented in Comverse:
"The sales forgotten tribe"
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