|"The Magnificent 90"
Business / Training goal
Finding ways to significantly improve the current internal service (conflict resolution), collaboration during challenged situations and forging "team spirit" around this target.
The Training Process
90 managers and employees took active part in a day full of experiences.
Work technique was based on practice with metaphors ("Israeli Industry") by connecting and learning the history of the location ("Ramat Ha'Nadiv"), practice of creative thinking tools, teamwork at brainstorming teams, narrating, casting, directing and photographing.
Strengthening internal teamwork
Forging "team spirit" around clear and focused targets
Strengthening employees and managers engagement
Providing the right setting for field staff to expose their opinions regarding service issues
Increasing employees motivation
Improvement of the relationship between managers and employees
Improvement of the organizational environment
Corporate training videos about "team spirit" and collaboration dealing with conflicts
Please check other success scripts implemented in Comverse:
"The sales forgotten tribe"
To view CastEffect videos click here - password required section
To view all Success Scripts click here